Protecting your private information is our priority. We at MUDIU are committed to respecting the privacy of our platform users and maintaining their data confidentiality. You have a right to know the type of information collected on our website and why we do so. You also have a right to choose if you wish to provide us with this information. By using the Mudiu website, you consent to the data practices described in this statement.
We may collect personal identification information from users in a variety of ways, including, but not limited to, When inquiring or registering on our site, subscribing to a newsletter, and in connection with other activities, services, features, or resources we make available on our website.
What the Information we collect from you?
We may collect your personal identification information and data either by providing it to us directly or through third parties. This information may be directly by browsing our website, following us on social media platforms, subscribing to our newsletter, or other similar methods. We do not use it to make targeted advertising campaigns. We will collect personally identifiable information from you only if you voluntarily provide this information to us.
As appropriate, the information that you may be asked to provide to us may include but is not limited to:
Personal information: name, email address, or other details to help you with your experience.
Your communication record with us.
Information relating to your use of our site such as user purchase history and visited pages, clicked hyperlinks.
System information: IP address, operating system, and browser software used by each user of the site.
Public information such as course participants' usernames, information in the discussion panel, and course participation records.
How do we use your information?
We may collect and use users personal identification information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our user use the services and resources provided in our website.
To send periodic emails
We may use email addresses to send customer information and updates pertaining to their order. Customer email addresses may also be used to respond to customer inquiries, questions, or other requests. We may send you emails about our site and related course(s), registration, course content, your course progress or other updates or services . We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.
Information might be collected for security reasons or for regulatory or legislative inquires.
Please note that you will not receive further email communication from us unless you check the updates about the features and contents box during initial registration. You can unsubscribe at any time you want by following the instructions provided in the footer of each email. Also, user identity will not be disclosed in any research finding unless user consent is taken.
How long do we keep your data?
We keep your personal information for as long as necessary to fulfil our obligations to you and to protect our legal interests or as otherwise stated to you when such data is collected.
Also, personal data may be exempt from such requests in certain circumstances, which may include if we need to retain your personal data to comply with a legal obligation.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Your data rights:
MUDIU guarantee the following for the platform users and subscribers
Personal data rights: Users have the right to access, copy, update and modify their personal data. Users can delete their accounts or any personal data we hold about them any time they want. User has the right to restrict the way we use their personal data or even prevent their data from being part of marketing purposes.
Personal usage: user can print any parts of MUDIU content for personal use only with reference to mudiu
Sharing your personal information
Any information we collect, whether automatically or through your voluntary action, will never be sold, rented, leased, or otherwise transferred.
If you make a purchase on our site, we use a third party payment processor such as Stripe or PayPal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. You may find advertising or other content on our website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, service providers, and other third parties. We do not control the content or links that appear on these websites and we are not responsible for the practices employed by websites linked to our website. It is under the control of third parties and all the information, data, and all practices represent those parties.
In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
The online services are provided through the online portal of MUDIU through the internet. Internet usage as globally known is not a 100% secure environment, so we cannot guarantee the security of personal data or the risk that an unauthorized third party may find a way to circumvent our security systems and intercept information transmission. Hence, that accessing the portal remains your own responsibility, and the portal does not bear under any circumstances the responsibility of any loss or harm you sustain because of your usage. Please note that e-mail communications are typically not encrypted and should not be considered secure.
The service provider has the right to use the data for the following purposes:
Statistics and research: without disclosing the personal data of any member in order to develop the system.
Marketing and communication: with members when signing up or registering for events or notification of any updates of interest to the member and evaluation of services provided to the platform and our partners.
Certification purposes: including CME hours, invoices, registration confirmation letters, etc.
Law and regulation: to enforce our legal rights or search warrant.
Third parties: such as advisers who must keep this data confidential.
Protection: such as fraud protection and credit risk reduction.
Others: like when the user asks for sharing program completion information with an accreditation partner.
Cookies are text files containing small amounts of information that are downloaded to your device when you visit our site if you agree to that. Our site recognizes those cookies on each subsequent visit, enabling our site to recognize you.
Each time you visit our site, we may automatically collect information about you and the device you are using. Cookies will help us to provide efficient service and navigational tools for our users. Please keep in mind that cookies will not usually contain information from which you can easily be identified. However, we do collect some personal data relating to your computer or other electronic devices, such as your IP address, your browser, and other internet log information.
Child protection law
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.
Children under the age of 13 are not permitted to use our website. no one under age 13 may provide any information to or on the website. no personal information is collected from children under age 13. if you are under 13, do not use or provide any information on this website or on or through any of its features/register on the website, make any purchases through the website, use any of the interactive or public comment features of this website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
we will delete the personal information we collect from children under 13 without verification of parental consent if we discover it.
If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by mail at: firstname.lastname@example.org
We welcome your feedback on the accessibility of our website. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible, please contact us through email at: email@example.com. You grant us the right to use the Feedback without any restriction or any compensation to you.
We take your feedback seriously and work hard to accommodate all our users.